Privacy Policy

Introduction

At burnbag.app, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this policy carefully to understand our practices regarding your data.

Zero-Knowledge Encryption

Our service operates on a zero-knowledge architecture. This means:

• All files are encrypted in your browser before they're uploaded to our servers
• Encryption keys are generated on your device and never transmitted to our servers
• We cannot access, view, or decrypt your files or messages
• Only the intended recipient with the correct decryption key can access your shared content

Information We Collect

Despite our zero-knowledge approach, we do collect certain information to provide and improve our service:

Account Information

When you create an account, we collect:

• Email address
• Authentication information (handled securely through our identity provider)
• Account preferences and settings

Usage Information

We collect anonymous usage data such as:

• File sizes and types (but never the contents)
• Access patterns (when files are created/accessed)
• Device and browser information
• IP addresses (for security and operational purposes)

Encrypted Content

We store your encrypted files and messages, but cannot access their contents. These are automatically deleted after they expire or are accessed, according to your chosen settings.

How We Use Your Information

We use collected information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose your information in the following situations:

• Service Providers: We may share information with trusted third parties who assist us in operating our service, conducting our business, or serving our users.
• Legal Compliance: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
• With Your Consent: We may disclose your information for any other purpose with your consent.

Data Security

We implement strong security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to information we have about you
• Correction of inaccurate or incomplete information
• Deletion of your information from our systems
• Restriction or objection to certain processing activities
• Data portability (receiving your data in a structured format)
• Withdrawal of consent for future processing

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@burnbag.app.